Call nowBook now
 

FAQs

Before Facial FAQs

What is a facial, and what can I expect from it?

A facial is a skincare treatment that typically involves cleansing, exfoliating, extracting impurities, and nourishing the skin. It aims to improve your skin’s appearance and health.

How do I prepare for a facial appointment?

It’s advisable to arrive with a clean face, free of makeup and any other products. Refrain from using any Retinal and any aggressive exfoliants at least 2-3 days prior to your visit. Be ready to discuss your skincare concerns and goals with your “Skin-Influencer”.

Should I avoid any skincare products or treatments before a facial?

It’s usually best to avoid harsh exfoliants, retinoids, and strong chemical peels in the days leading up to your facial to prevent skin irritation.

Can I have a facial if I have sensitive skin or specific skin conditions?

Yes, but inform your esthetician about any skin sensitivities or conditions like rosacea, acne, or allergies beforehand so they can tailor the facial to your needs.

How long does a typical facial session last?

The duration of a facial can vary, but it usually lasts between 60 to 90 minutes. Some express facials can be shorter, around 30 minutes.

After Facial FAQs

What should I do immediately after my facial?

After a facial, avoid touching your face and exposing it to direct sunlight. Our “Skin-Influencer” will provide guidance on post-facial care.

Can I apply makeup after a facial?

It’s best to wait a few hours before applying makeup to allow your skin to fully absorb the benefits of the facial. Use clean makeup brushes and avoid heavy or pore-clogging products.

Is there any downtime after a facial?

Most facials have little to no downtime. However, you may experience temporary redness or sensitivity, which usually subsides within a few hours.

How should I care for my skin in the days following a facial?

Follow your “Skin-Influencer’s” recommendations for post-facial skincare, which may include using gentle, hydrating products and avoiding harsh treatments.

How often should I get facials?

The frequency of facials depends on your skin type and concerns. Generally, a monthly facial can help maintain healthy skin, while those with specific issues may require more frequent sessions initially

Are there any side effects or risks associated with facials?

Facials are generally safe, but there can be minor side effects like redness or breakouts, what we like to call “purging”, especially if extractions were performed. Skin purging simply means that your skin is eliminating – on turbodrive – unwanted material that causes spots, pushing everything to the surface to speed up your skin’s recovery. This usually resolves within a day or two.

Can I go back to my regular skincare routine after a facial?

Yes, you can return to your regular skincare routine, but it’s essential to use products that align with your skin’s current needs, as advised by your esthetician.

Before Facial and Body Waxing FAQs

How long should my hair be before getting waxed?

Body waxing, it’s recommended to have hair around 1/4 inch (about 6mm) long. Visually, longer than a “grain of rice”.

Can I wax if I have sunburn or irritated skin?

It’s best to avoid waxing if your skin is sunburned, irritated, or has open wounds. Wait until your skin has healed before scheduling a waxing appointment.

Is it safe to wax if I'm pregnant or nursing?

Waxing is generally safe during pregnancy. Your “Skin-Influencer” will position you to make you as comfortable as possible While nursing, your skin may be more sensitive, so inform your Skin-InFluencer.

Should I exfoliate before waxing?

Gentle exfoliation a day or two before waxing can help remove dead skin cells, making the waxing process more effective. However, avoid aggressive exfoliation on the day of the waxing appointment.

Can I get a facial with a wax?

Yes! We use our “pain before pleasure” system. Where we wax your face or brows prior to your facial.

What kind of wax do you use?

SKinFluent only uses a “Hard” fragrance free, hypoallergenic, low temperature wax.

After Facial and Body Waxing FAQs

How long should I avoid sun exposure after waxing?

It’s advisable to avoid direct sun exposure for at least 24-48 hours after waxing, as your skin may be more sensitive to UV rays. Use sunscreen to protect your skin.

Can I shower immediately after waxing?

It’s recommended to wait 24 hours before taking a hot shower or bath after waxing to allow your skin to recover. Warm water is preferable for the first day.

What should I avoid after waxing?

For 24-48 hours after waxing, avoid activities that may irritate the skin, such as saunas, hot tubs, pools and strenuous exercise. Also, refrain from applying perfumed products, sex, tight clothing, or exfoliating.

How can I prevent ingrown hairs after waxing?

Exfoliate regularly to prevent ingrown hairs. You can use a gentle scrub or an exfoliating glove. Avoid wearing tight clothing that can trap hairs beneath the skin.

When should I schedule my next waxing appointment?

The timing for your next waxing appointment varies depending on individual hair growth rates, but it’s typically recommended every 4-6 weeks. Your waxing technician can provide personalized advice.

Can I apply lotion or moisturizer after waxing?

It’s fine to apply a fragrance-free, non-comedogenic lotion or moisturizer to soothe the skin after waxing, but avoid products with harsh chemicals or fragrances.

Do you perform male brazilians?

Not at this time. We do not perform Brazilian waxes on clients with male genitalia.

What if I experience redness or discomfort after waxing?

Some redness and minor discomfort are normal after waxing. Applying aloe vera gel or a cold compress can help soothe the skin.

Remember that everyone’s skin is different, so it’s essential to communicate with your “Skin-Influencer” about any concerns or questions you may have before or after your waxing session.

Enhancements FAQs

What is dermaplaning?

It is an effective and safe exfoliation treatment. It requires the use of a sterile, surgical scalpel to gently remove the top-most layer of dead skin along with the fine, vellus hair (aka peach fuzz). It boosts the effects of skincare products while making the skin look and feel smoother and also reducing the appearance of acne scars. It removes facial hair that can trap dirt and oils- making your makeup go on much smoother.

What is a hydrojelly mask?

It is a proprietary infused collagen mask originally created for burn victims. It plumps and smooths fine lines and wrinkles while giving a boost of collagen into the face and neck.

What is the chemical peel?

Based on your skin concerns and what you are wanting to achieve out of your facial service, your “Skin-Influencer” will choose which peel is appropriate! This can be added to any facial treatment. Please not that your skin barrier must be prepped prior to Peel services.

What is the LED Treatment?

LED Therapy (light therapy) helps boost collagen production and treats existing acne. It is painless and relaxing and helps plump the skin.

Ombre Brows FAQs

What are ombre brows?

Ombre brows is a semi-permanent shading technique that is darker at the tail & lighter at the front. The result is similar to makeup, yet gives a natural appearance. The process is done using a handheld, automatic machine that inserts pigment into the skin. Permanent makeup has the potential to last up to 3 years (depending on clients’ ability/discipline to follow the before/after care instructions & depending on physiological factors of the body). Excellent for ALL skin types!

What factors disqualify me from the ombre brows service?

Ombré brows are not suitable for everyone. These policies are in place to give you the best experience possible. By making an appointment for a permanent brow service, you are agreeing to the following terms.

You are disqualified from receiving this service if you:

  • Are pregnant or breasfeeding
  • Are diabetic
  • Are prone to keloid
  • Are undergoing chemo
  • Are under 18 years old
  • Are positive for any viral inflections, cancer, lupus, epilepsy, thyroid condition, a pacemaker, or heart problems
  • Have skin irritations such as eczema, acne, rash, sunburn on the brow/procedure area
  • Are allergic to pigment and makeup
  • Have received botox or fillers in the past 2 months from appointment date
  • Have used Accutane within a year (contact your physician for more information)
  • Have used antibiotics within 2 weeks of your appointment date
  • Have used Retin-A or Retinol within 2-3 weeks of appointment date
  • Have used Glycolic Acid (chemical peel) within the past 30 days
  • Have heart conditions, uncontrolled high blood pressure, or poor general health
  • Have received treatment, medication, or been diagnosed with an illness that compromises the immune system. If you are the process of healing, you are not a good candidate for micropigmentation procedures.
What is the healing process like?

Healed results vary and depend on your skin. Your brows should be fully healed 4-6 weeks after the procedure. The following is an example of what to possibly expect during the healing process:

Day 1-4:

  • Immediately after the procedure, your brows will look much darker & thicker
  • Brow area will be sensitive and tender.
  • Swelling & redness is normal and should subside within 24-48 hours

Day 3-7:

  • Brows may begin to scab.
  • Brows may be much darker.
  • Itchy brows, do not scratch! Apply the ointment.

Day 5-14:

  • Brows may still be itchy.
  • Possibly patchy & uneven.
  • Brows may fade about 20%-50%.
How do I prepare for my appointment?
  • Please avoid working out the day of the procedure as the body heat will expand the pores.
  • Avoid tanning and especially sunburn 3 days before your procedure.
  • Avoid facials, chemical peels or micro/nanoneedling one month prior to the appointment.
  • DO NOT drink coffee, tea, alcohol or anything with caffeine 3-5 hrs prior to the procedure.
  • DO NOT take any Aspirin, Ibuprofen, Advil or CBD (Marijuana) 24 hours prior to your appointment.
  • Discontinue the use of blood thinners (with the consent of your doctor) about 1 week prior to the appointment.
  • Avoid blood thinning supplements like garlic, turmeric, fish oil, Vitamin A and Vitamin E.
  • Discontinue the use of any facial products that contain Retin-A.
  • Avoid tweezing, waxing, threading or any hair removal services within 2 days of the procedure.
  • Please eat 20-30 minutes prior to your appointment. This keeps your blood sugar steady and helps you be more comfortable and less sensitive.
What are the after-care instructions?

After-care is crucial, and it is extremely important to follow the instructions to ensure proper healing and color retention. Results may vary. Failure to follow these instructions will affect the outcome of your results.

 

  1. Don’t scratch, rub, irritate, pick, or wet your eyebrows.
  2. Do blot brows with a tissue, cotton pad, or saline wipe to gently clean your brows 2-3 times a day after the procedure.
  3. After the procedure, don’t wet your brows. Allow your brows to dry heal for 24-48 hours.
  4. After 24-48 hours, Do apply a very thin layer of healing cream nightly (DO NOT OVER SATURATE) using a clean cotton swab.
  5. Don’t use soap on the brows.
  6. Don’t use makeup for the first week.
  7. Don’t touch your brows with your bare fingers.
  8. Don’t sleep with your eyebrows touching the pillow.
  9. AVOID intense workouts in order to avoid sweating.
  10. Don’t sunbathe or heavy sunlight for about 4 weeks.
  11. Avoid activities that will attract airborne debris onto the treated area.
What is the procedure like?

The procedure begins with a consultation, consultation form signing, brow mapping/shaping, numbing, and the actual tattoo procedure. During our brow mapping process, we take into consideration our client’s face shape, structure, eye shape and personal preference. You may come with your brows pre-drawn, or have a picture of yourself with your brows drawn, & we will improve the shape & size to your liking with precise mapping. The entire procedure from start to finish can take 2.5 – 4 hours to ensure quality.

Policies FAQs

What is your cancellation policy?

As a courtesy to our other clients, please notify us 24-hours in advance if you need to cancel or reschedule part or all of your appointment. Clients that cancel within 24 hours or no-shows will be charged 100% of the scheduled service total.

Although we accept walk-ins, appointments are encouraged. We also encourage you to pre-book your next appointment upon checkout. We send out a reminder email and text a couple of days before your appointment. Anyone booked for 3 or more services in one day will incur a fee of 50% of the total service(s) if any of the services are canceled the same day.

What is your product return policy?

If there is proof of an adverse reaction that has occurred, please contact the store immediately. All unopened products will be fully refunded- after 14 days you will receive store credit instead of a refund.

What if I need to change an appointment?

We understand that life happens. If you need to adjust the time of your appointment, please do so online or call us right away. We will try our best to accommodate. Note that if you make changes to your appointment within 24-hours, you will be charged a fee of 50% of the service price.

Why do you require a credit card?

We do this simply to secure your appointment with a deposit and obey our cancellation policies. You are free to use a different card when checking out.

Memberships FAQs

What is included in the monthly membership?
  • 10% off “Facial” additional services, including Facial waxing
  • 10% off Retail merchandise
  • VIP access to events
  • Surprise Birthday Offer
  • Access to 1 guest pass for a friend or family member to receive a discounted
When will my membership billing be run each month?

Membership fees will be automatically charged to your preferred payment method on a monthly basis. Please notify us if you need to change/update a card. Your card will be charged every month on the day you become a member.

Is it possible to freeze a membership if I were to be traveling that month?

Yes, be our guest! We don’t mind that at all. The freeze can be up to 3 months and for any reason with no cost to our clients.

Should I still tip my estheticians if I am a member?

Although tips are not required, our estheticians truly appreciate it!

What happens if I do not show up to my appointment or cancel within 24 hours?

Your time is precious here at SKINFLUENT! We hold on to your appointment time just for you and ask that if you need to cancel or reschedule that you please provide us with 24-hours’ notice.

 

Giving us that 24-hour notice is much appreciated as it allows our estheticians to adjust their schedules and hopefully accommodate clients on our waitlist! If you have a SKINFLUENT membership, you will lose your facial for that month. Thank you for understanding!

What if I change my mind and want to cancel my membership, but it hasn't been 6 months?

Cancel anytime after the sixth month / charge, via email. You can email us at info@myskinfluent.com. If you re-activate your membership in the future another six month commitment is required. Memberships cancelled before the six month commitment are subject to an early cancellation fee and loss of all remaining facial benefits.

I got a gift card or discount. Can I use that on top of my membership for an additional savings?

No. Discounts cannot be used on top of membership discounts. Gift Cards are excluded from any purchases or services within the Membership Program.

Loading...